Privacy Policy
How Creapiece protects the personal details you share while browsing, designing, and ordering custom jewelry.
Privacy is part of the studio experience
We collect only what helps us support your account, fulfill your custom order, and improve the design experience. We do not sell your personal information.
Our Promise to You
Welcome to Creapiece. We know that when you customize your jewelry with us, you are placing your trust in our hands.
Protecting your privacy isn't just a legal checkbox for us. It is a fundamental part of how we respect every creator in our community.
This policy covers all the information we gather as you browse, design, and shop with us.
What We Collect
We only collect the information necessary to make your creative journey seamless.
About You
To ensure your custom creations reach you safely, we collect your name, shipping and billing addresses, email, and phone number.
About Payments
Your financial security is paramount. We never see, touch, or store your credit card details. That data is handled securely by trusted payment partners like Stripe or PayPal. We recommend reviewing their security guidelines as well.
How We Use Your Information
Our intentions are simple and transparent.
For Your Orders
We use your information to ensure your hand-strung designs are delivered accurately to your doorstep.
For Inspiration
If you choose to stay in the loop, we may send emails about new material drops, design tips, or exclusive perks. You can opt out at any time, no hard feelings.
For a Better Experience
We analyze how our site is used so we can refine our design tool and make your next creative session even smoother.
Who Sees Your Data?
We never sell, trade, or rent your personal information to anyone.
To run our studio effectively, we work with a few trusted assistants, such as shipping carriers, web hosting partners, and Google Analytics.
These partners are expected to keep your data confidential and use it only to help fulfill your orders or improve the Creapiece experience.
A Note on Security
We put a lot of work into building a secure place for your personal information.
However, as a platform at the intersection of technology and art, we want to be honest: no digital system is 100% impenetrable.
We encourage you to practice good password hygiene to help keep your account safe on your end.
Let's Talk
If you have any questions about this policy, or just want to chat about how we handle your data, please reach out to us at hello@creapiece.com.
We are always here to help.
Questions about your data?
Send us a note and we will help clarify how your information is handled.